Question 1

Where do swim lessons take place?

Accepted Answer

At this time clients will provide the pool for the lessons if they have access to a pool. If you do not have access to a pool please message me and I will see if I will be able to accommodate you.

Question 2

What if I do not see a package with the services that I need?

Accepted Answer

Please email me at coachtaylor@theolympianfortress.com or fill out the "Contact Us" form.

Question 3

How do I complete the New Member Registration Form?

Accepted Answer

After completing your purchase an email should follow-up with a link to the New Member Registration. You must login to the website to access the New Member Registration form on the site. You can complete this form multiple times after receiving the " Your content has been submitted message" that will appear on the page near the submission button.
 
If you do not receive the email please email me at coachtaylor@theolympianfortress.com or complete the "Contact Us" form and I will send you a registration packet.

Question 4

How do I book my lessons after purchase?

Accepted Answer

Log in or create a login and then you will have access to the Member's Only section. There you will be able to be taken to book more lessons under Bookings.
 
1. You will select the service that you have already paid for or will be paying for.
2. Pick the day and time needed.
3. If already paid for , then you will be all set.
4. If not paid for it , will allow you to pay first and then confirm your booking.
 
If you are having any problems, please email me at coachtaylor@theolympianfortress.com or fill out the " Contact Us" form.

Frequently asked questions

Where do swim lessons take place?

What if I do not see a package with the services that I need?

How do I complete the New Member Registration Form?

How do I book my lessons after purchase?

Didn't find the answer to your question, just reach out!

Contact Us