Service Description

This is a single 30 minute lesson for ages 8 and up. If you are looking for multiple sessions please choose a pricing plan at the time of booking. If you have mutiple children needing lessons please choose the sibling package under " Family Lessons".

Cancellation Policy

Group lessons The schedule for group lessons is provided to individuals before they register and pay for classes. If an individual is unable to make one of the scheduled dates, there will not be one make-up opportunity and there will be no refund for any classes missed. We guarantee to provide seven (7) of the eight (8) classes during a session. If the academy closes for an emergency or inclement weather, every effort will be made to reschedule the class time. If the closure falls on the final day of a session, there will be no make-up offered. Private lessons It is the responsibility of the client to keep scheduled class times with their instructor. There is a 12-hour cancellation policy that is strictly enforced. If a client does not communicate cancellation with the instructor before the 12-hour cut off time, they forfeit the lesson time and will not be issued a refund. Likewise, if the instructor cancels or fails to show to a lesson, the client will not be charged for the time. All other schedule changes are left to the discretion of the instructor and the client. The Semi-Private is one instructor teaching two or more students together during each lesson. If one student fails to show up, the lesson will be charged as if two students were in the lesson. The buddy lesson will not be charged if both students cancel the lesson with the instructor within the 12-hour cut off time. Refunds Refunds will be provided only in the event of a medical emergency. Late policy Instructors will not stay after a scheduled lesson to make up time caused by tardiness. For example, if you have a lesson from 5:00 - 5:30 but you show up at 5:10, you only receive a lesson for the remainder of the scheduled time (20min). Your instructor will not stay and teach until 5:40 to give the full 30 minutes. The same policy applies to group lessons. Private lessons are cancelled if the client does not show up within the first 15 minutes of the scheduled time. Swimmers arriving after the first 15 minutes of a group lesson will not be allowed to participate in that class.

Contact Details